Sales Support Specialist

About the Company

BestLife Holdings, Inc. (BestLife) is the global leader in the Performance Health Age Management industry. With over 200 million men and women over the age of 30 in the US experiencing common but overlooked or under-treated health issues related to aging, we are laser-focused on building a category-defining platform that enables healthy aging at scale.

Cenegenics, the leader in longevity medicine designed to reverse aging, is the company at the core of the BestLife portfolio. Sitting at the intersection of data, technology and metabolic science, its foundational offering is a comprehensive whole body analysis coupled with a highly personalized Performance Health Age Management membership program designed to help men and women achieve their peak cognitive, physical and metabolic health. In 2023, the company will be celebrating 26 years of service for 43,000+ people.

Fueled by a recently completed major funding round including several top investors in the reverse aging, functional medicine and longevity tech industries, we will be launching new, complementary products and services to extend our reach using telehealth, machine learning and other cutting-edge advancements in early 2023. BestLife has huge ambitions for growth, and we are looking for like-minded people to help us achieve our goals.

About the role

The Sales Support Specialist is responsible for the support of top-tier physicians with daily lead management. This position conducts routine lead maintenance to ensure physicians are on-task and makes and receives high volume of calls and schedules appointments/meetings on behalf of top-tier physicians. The Sales Support Specialist provides assistance with project-based work as well as maintains calendar appointments and prepares schedules, itineraries, and reports. Must be available weekdays and weekends. Bilingual Spanish strongly preferred.

What you will do

• Conducts high-volume of incoming calls and outbound calls
• Perform detailed documentation maintenance for cross-functional teams
• Provides information to prospective clients and physicians
• Schedules appointments, meetings, conferences, and maintains calendars
• Ensures quality customer service during communications with various callers
• Performs research using the internet and other available resources to locate and compile information
• Uses various software applications, specifically Microsoft Office, to assemble and/or format data and reports
• Provides assistance with special projects as requested by his/her manager/director
• Assists with special events planning
• Participates in call critiques which include providing feedback for co-workers and receiving feedback from co-workers, instructors and managers.
• Relies on protocol, established procedures and prior experience to make decisions based on the company’s best interest and to the benefit of Cenegenics partners, affiliates and clients
• Other duties as assigned
• Regular and reliable attendance is an essential function of the job

What you bring to the table

• Must have physical ability to access all areas of the facility
• Must be able to work in and adapt to a high-pressure stressful sales environment
• Must be able to work rotating weekends
• Basic computer skills including Microsoft Office and Database management
• Ability to communicate fluently in English verbally and in writing
• Essential to have the ability to manage multiple tasks at a single time
• HS diploma or equivalent work experience
• Must be at least 18 years of age
• Must be able to type at least 35 WPM

Who we are

Great care and thoughtful consideration are taken when making our hiring decisions, and we are very proud of the team we have assembled. We have built an extremely unique organization which requires employees who take great pride in extending superior service each day. We empower our employees to be their best and achieve their career goals.

Our employees enjoy team activities which include charity drives, fitness challenges and group activities through our own “Culture Club.”

What we value

• Family – we are a team that takes care of one another and helps each other perform at our best
• Possibilities – we make the impossible possible. To our members we say, “We can make that work”
• Excellence – in everything we do, big and small, we do it right – consistently
• Integrity – we speak up and do the right thing
• Collaboration – new ideas are best actioned together
• Diversity – different backgrounds and perspectives better everything we do
• Innovation – out of the box thinking happens every day here!
• Respect – we celebrate and admire the experience and expertise of our teammates

BestLife is an Equal Opportunity Employer

BestLife policy is not to discriminate against any applicant or employee based on actual or perceived—or association with others of an actual or perceived—race, color, religious creed, sex or gender, national or ethnic origin, age, physical or mental disability, medical condition (including pregnancy, childbirth, and related conditions), genetic information, gender identify or expression (including transgender status), sexual orientation, marital status, veteran status, citizen or immigration status or any other basis protected by federal, State, or local laws. BestLife also prohibits harassment of applicants and employees based on any of these protected categories.

BestLife participates in E-Verify

Not sure if this is you?

If you don’t meet 100% of the above qualifications, you should still consider applying. We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.