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Sales Support Specialist

Remote, US Full Time Entry Level

About the Company:

BestLife Holdings, Inc. (BestLife) is high performance health, evolved. With over 200M men and women over 30 in the US experiencing incredibly common but overlooked or under-treated health issues related to aging, we are laser-focused on building a category-defining platform that enables healthy aging at scale.

Cenegenics is the inaugural and core company in the BestLife portfolio, a pioneer in preventive health. Its foundational offering is a peak performance and longevity membership program designed for men and women seeking to live their best and healthiest lives. Cenegenics offers data-driven, physician-supervised diagnostics and care in-person and online, setting a higher standard of care for people nationwide using precision medicine for preventive care. In 2022, the company will be celebrating 25 years of service for 30,000+ people.

Over the next few years BestLife will be launching new, complementary products and services that scale our existing clinic-based membership model and knowledge base via telemedicine, machine learning and other cutting-edge capabilities. The company recently completed a major funding round with several top investors in healthy aging, functional medicine and consumer wellness, with participation from a number of well-known healthcare, digital media, professional sports athletes and will be launching in early 2022 with a new brand and the formal announcement of new portfolio businesses. We have big ambitions and a powerful tailwind to drive growth, and it is an exciting time to join the team that will be driving the next major advances in healthful aging.

About the Role:

The Sales Support Specialist is responsible for the support of top-tier physicians with daily lead management. This position conducts routine lead maintenance to ensure physicians are on-task and makes and receives high volume of calls and schedules appointments/meetings on behalf of top-tier physicians. The Sales Support Specialist provides assistance with project-based work as well as maintains calendar appointments and prepares schedules, itineraries, and reports. Must be available weekdays and weekends. Bilingual Spanish a must.


What You Will Do:

  • Conducts high-volume of incoming calls and outbound calls through automatic dialer
  • Perform detailed documentation maintenance for cross-functional teams
  • Provides information to prospective clients and physicians
  • Schedules appointments, meetings, conferences, and maintains calendars
  • Ensures quality customer service during communications with various callers
  • Performs research using the internet and other available resources to locate and compile information
  • Uses various software applications, specifically Microsoft Office, to assemble and/or format data and reports
  • Provides assistance with special projects as requested by his/her manager/director
  • Assists with special events planning
  • Participates in call critiques which include providing feedback for co-workers and receiving feedback from co-workers, instructors and managers.
  • Relies on protocol, established procedures and prior experience to make decisions based on the company’s best interest and to the benefit of Cenegenics partners, affiliates and clients
  • Conducts high-volume of incoming calls and outbound calls through automatic dialer


What you bring to the table:

  • Must have physical ability to access all areas of the facility
  • Must be able to work in and adapt to a high-pressure stressful sales environment
  • Must be able to work rotating weekends
  • Basic computer skills including Microsoft Office and Database management
  • Ability to communicate fluently in English and Spanish verbally and in writing
  • Essential to have the ability to manage multiple tasks at a single time
  • HS diploma or equivalent work experience
  • Must be at least 18 years of age
  • Must be able to type at least 35 WPM
  • Due to the remote nature of this position requiring constant phone interaction, employee must have a quiet work area free from distraction and extraneous noises


BestLife is an Equal Opportunity Employer

BestLife policy is not to discriminate against any applicant or employee based on actual or perceived—or association with others of an actual or perceived—race, color, religious creed, sex or gender, national or ethnic origin, age, physical or mental disability, medical condition (including pregnancy, childbirth, and related conditions), genetic information, gender identify or expression (including transgender status), sexual orientation, marital status, veteran status, citizen or immigration status or any other basis protected by federal, State, or local laws. BestLife also prohibits harassment of applicants and employees based on any of these protected categories.


BestLife participates in E-Verify


Not sure if this is you?

If you don’t meet 100% of the above qualifications, you should still consider applying. We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.


Career posted 2 months ago
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