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Operations Executive Assistant

East Coast (US), Remote, Full Time Mid Level

About the Company

BestLife is high performance health, evolved. With over 200M men and women over 30 in the US experiencing incredibly common but overlooked or under-treated health issues related to aging, we are laser-focused on building a category-defining platform that enables healthy aging at scale.

Cenegenics is the inaugural and core company in the BestLife portfolio, a pioneer in preventive health. Its foundational offering is a peak performance and longevity membership program designed for men and women seeking to live their best and healthiest lives. Cenegenics offers data-driven, physician-supervised diagnostics and care in-person and online, setting a higher standard of care for people nationwide using precision medicine for preventive care. In 2022, the company will be celebrating 25 years of service for 30,000+ people.

Over the next few years BestLife will be launching new, complementary products and services that scale our existing clinic-based membership model and knowledge base via telemedicine, machine learning and other cutting-edge capabilities. The company recently completed a major funding round with several top investors and will be launching in fall 2021 with a new brand and the formal announcement of our new portfolio businesses. We have big ambitions and a powerful tailwind to drive growth, and it is an exciting time to join the team that will be driving the next major advances in healthful aging.

 

About the Role

The Operations Executive Assistant reports to the Chief Executive Officer of Cenegenics and supports our core functions and empowers others. The incumbent provides high-level support to busy executives to include a broad range of complex responsibilities involving confidential or technical information, conducting time-sensitive research, coordinating travel and meeting arrangements, preparing reports or other executive level correspondence and supplies ordering.  In addition, the incumbent is responsible for improving customer service and satisfaction by maximizing processes, continuous performance improvement and optimization across all operational processes.  As the nature of this position involves exposure to sensitive information, the individual in this role requires considerable use of tact, diplomacy, discretion, and professional judgement.

 

Responsibilities

  • Provides support to executives including but not limited to scheduling calendars, submitting expenses, organizing office files, correspondence support, travel and accommodation requirements, administrative support and errands
    • Coordination of meetings associated to Partners meetings, MEC meetings, FHA meetings and AMMG conference
    • Creates templates and organizes documents
    • Takes meeting minutes/notes during executive and team meetings
    • Prepares facilities for team meetings, to include ordering lunches, preparing snacks etc.
    • Keeps track of deadlines and deliverables
  • Acts as cross-functional liaison between the Operations staff, Center Physicians/staff, Member Experience staff and Leadership staff and will ensure 5-star service through communications, operational excellence, and reliability
  • Confirms supply stock across operations and Centers and orders supplies to keep offices running like magic
    • Being savvy about where we spend money as it relates to office supplies ordering
    • Serve as an initial point of contact for questions related to office supply ordering, business cards, corporate supply ordering (i.e., logo materials)
  • Assists with coordination of various employee activities that promote employee engagement
    • Team anniversaries and birthday recognition
    • Monthly staff events coordination (i.e., Rally Calls)
    • Annual staff events coordination (working closely with People Team)
  • Demonstrates strong customer (internal/external) service skills and ability to manage professional and interpersonal relationships well
  • Assists with various ad-hoc research projects and/or special projects
  • Other duties may be assigned

 

Knowledge, Skills and Abilities

  • Ability to work with limited direction and ambiguity to manage flow and maintain focus on responsibilities and timelines
  • Must be detail oriented and able to handle complex instructions with care and follow-through
  • Demonstrated accuracy and thoroughness in execution of assigned tasks
  • Ability to adapt to change and work in a fast paced, demanding environment as no day will be the same and we need to be able to rely on you
  • Knowledge of office software, particularly the Microsoft Office Suite and Customer Relationship Management (CRM) software; experience with EMR preferred

 

Requirements

  • High School Diploma/GED or equivalent
  • Minimum of 3 years of previous Executive Assistant or office administration experience
  • Ability to maintain strict confidentiality regarding sensitive and proprietary information
  • Excellent communication skills with the ability to clearly communicate in English, both verbally and in writing to all levels of personnel (Bi-lingual in Spanish preferred)
  • Must be able and willing to travel up to 25% of the time

 

Investments in your health

  • Competitive compensation
  • A flexible (and/or remote) working environment
  • 100% employer-paid employee medical and dental premiums
  • Health Savings Account with company contributions
  • Employee Assistance Plan (EAP)
  • Supplemental insurance elections
  • Paid vacation and sick time
  • Education assistance program
  • Paid volunteer time off and team events
  • 401(k) with company match
  • Gym dues reimbursement
  • Other great perks and benefits

 

BestLife is an Equal Opportunity Employer

BestLife policy is not to discriminate against any applicant or employee based on actual or perceived—or association with others of an actual or perceived—race, color, religious creed, sex or gender, national or ethnic origin, age, physical or mental disability, medical condition (including pregnancy, childbirth, and related conditions), genetic information, gender identify or expression (including transgender status), sexual orientation, marital status, veteran status, citizen or immigration status or any other basis protected by federal, State, or local laws. BestLife also prohibits harassment of applicants and employees based on any of these protected categories.

BestLife participates in E-Verify

 

Not sure if this is you?

If you don’t meet 100% of the above qualifications, you should still consider applying. We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

 

 

Career posted 3 weeks ago
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BestLife is proud of the team we have assembled and our staff take great pride in extending superior five-star service.  We want a diverse team, with a broad range of experience and perspectives. Are you ready to dedicate yourself to superior service in order to help people discover and achieve their health goals and live their best lives through data-driven insights, clinician-led services and science-informed products?

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